Add an AI sales agent to your Intact iQ merchant business
Otis is the AI sales agent for builders merchants. It answers every trade enquiry and sells at the counter and online, day and night, working alongside the Intact iQ system you already run. No rip and replace.
Intact iQ runs your merchant business. It was not built to sell.
Intact iQ is built to run a merchant, stock, pricing, accounts and delivery. It was never meant to answer a customer at ten at night or chase a quote that has gone quiet. That work falls on people, and when the counter is busy or the branch is shut it does not happen.
Otis sits on top of Intact iQ. It talks to trade customers in plain language, quotes from your own data and captures the orders your team cannot get to, at the counter, online and out of hours.
What Otis adds to Intact iQ
Works alongside Intact iQ
Otis does not replace your system. It sits on top of Intact iQ and works from your product and stock data, however that data is held, so there is no rip and replace and no risk to the branch.
Quotes from your own data
Every price and stock figure comes from your catalogue and system rather than the website, so what a customer is told matches what the branch can actually sell.
Sells day and night
Otis answers every trade enquiry the moment it lands, at the counter, online and out of hours, when the branch would otherwise be closed.
Chases the quotes that stall
Quotes and enquiries that go quiet are followed up automatically before they expire, so fewer jobs walk to the merchant down the road.
The numbers from a live deployment
1% to 17%
Website conversion at one merchant after Otis, against around one percent for a typical merchant site.
£533,846
Revenue Otis influenced in three months at that merchant.
53% out of hours
More than half of that revenue was earned when the branch was closed.
About 50%
More trade account sign ups over the same period.
Related: Otis for builders merchants, order management with Otis, Otis for Ibcos merchants and builders merchant ERP compared.
See Otis run alongside Intact iQ
Prefer to talk it through first? Send us a message.
Common questions
Does Otis replace Intact iQ?
No. Otis works alongside Intact iQ. It sits on top of the system you already run and works from your data, so nothing is ripped out and the branch keeps running exactly as it does today.
Does Otis need a live integration with Intact iQ?
No. Otis can start from a regular export of your product and stock data, so you do not need a live integration to begin. At one merchant it runs from a file that refreshes every fifteen minutes.
Will the prices Otis quotes match Intact iQ?
Yes. Otis quotes from your own catalogue and system data rather than website prices, so what a customer is told matches what the branch can actually sell.
How quickly can we see it working?
We can show Otis running against a real merchant deployment on a short call, then set it up alongside Intact iQ. Book a demo above.