Add an AI sales agent to your Ibcos Gold business
Otis is the AI sales agent for builders merchants. It answers every trade enquiry and sells at the counter and online, day and night, working alongside the Ibcos Gold system you already run.
Ibcos Gold runs your business. It was not built to sell.
Ibcos and its Gold platform are built to run a merchant, stock, pricing, accounts and delivery. They were never meant to answer a customer at ten at night or chase a quote that has gone quiet. That work falls on people, and when the counter is busy or the branch is shut it does not happen.
Otis sits on top of Ibcos Gold. It talks to trade customers in plain language, quotes from your own data and captures the orders your team cannot get to, at the counter, online and out of hours.
What Otis adds to Ibcos
Works alongside Ibcos
Otis sits on top of the system you already run and works from your product and stock data, however it is held. No rip and replace and no risk to the branch.
Quotes from your own data
Every price and stock figure comes from your catalogue and system rather than the website, so what a customer is told matches what the branch can actually sell.
Sells day and night
Otis answers every trade enquiry the moment it lands, at the counter, online and out of hours, when the branch would otherwise be closed.
Chases the quotes that stall
Quotes and enquiries that go quiet are followed up automatically before they expire, so fewer jobs walk to the merchant down the road.
How Otis works with Ibcos
Connect your data
A scheduled export of your product and stock data. No live integration needed to begin.
Otis talks and quotes
It answers trade customers in plain language and quotes from your own data, day and night.
Orders reach your team
Every order and enquiry lands with your team through the same pipeline, at the counter and online.
The numbers from a live deployment
No rip and replace. Otis works alongside your Ibcos system and starts from a simple data export, so the branch keeps running exactly as it does today.
Common questions
Does Otis replace Ibcos?
No. Otis works alongside Ibcos. It sits on top of the system you already run and works from your data, so nothing is ripped out and the branch keeps running exactly as it does today.
Does Otis need a live integration with Ibcos?
No. Otis can start from a regular export of your product and stock data, so you do not need a live integration to begin. At one merchant it runs from a file that refreshes every fifteen minutes.
Will the prices Otis quotes match Ibcos?
Yes. Otis quotes from your own catalogue and system data rather than website prices, so what a customer is told matches what the branch can actually sell.
How quickly can we see it working?
We can show Otis running against a real merchant deployment on a short call, then set it up alongside Ibcos. Book a demo above.
See Otis run alongside Ibcos
Leave your details and we will walk you through Otis live, the dashboard and the numbers from a real deployment.
Prefer to talk it through first? Send us a message.
Related: Otis for builders merchants, order management with Otis and Otis for Kerridge merchants.