Otis for Ibcos Gold
Otis turns enquiries into accurate quotes and injects orders directly into Ibcos Gold, so your counter and website sell from the same live stock and pricing.
An agent that speaks Ibcos Gold
Ibcos Gold runs the counter, stock and accounts for a large share of the UK and Ireland merchant trade. Otis works alongside it, reading live availability and account pricing and writing confirmed orders back into Gold. Your team stops re keying quotes from email and phone, and customers get accurate answers around the clock.
Otis is the agentic layer on top of your system, not a replacement for it. Gold stays the system of record. Otis simply does the selling and quoting work that sits around it, on the website, at the counter and out of hours.
What connects
Live stock
Availability pulled from Gold so Otis only sells what you hold.
Account pricing
Trade and contract pricing applied per customer.
Orders into Gold
Confirmed baskets post as orders ready for fulfilment.
Take offs
Sketches and lists become priced quotes mapped to your Gold SKUs.
Counter and web
One integration across the depot kiosk and the website.
Scoped access
Proprietary architecture owned by OptiFlow Technologies.
Working on top of Ibcos Gold
Ibcos Gold runs the heart of many builders and agricultural merchants, from stock and pricing to the trade counter and, for dealers, the workshop. It is a strong system of record, but it was never meant to answer the customer who messages after the branch has closed for the night. That gap is where trade quietly leaks away.
Otis layers on top of Gold, reading your live product, price and stock, and handles those trade enquiries around the clock. The system that records your business now also helps grow it, without any change to how Gold works.
Otis and Ibcos Gold
Reads your Gold data
Answers from your live Gold product, price and stock.
Covers the workshop and counter
Handles the enquiries that arrive long after the counter shuts.
No change to Gold
Adds a sales layer on top without touching your Gold setup.
Common questions
Will this disrupt Gold?
No. Otis operates through controlled connection points and does not alter your core setup.
Does it handle trade accounts?
Yes. Otis recognises the account and prices accordingly.
What about delivery and logistics?
Otis captures the full order including delivery intent, ready for your logistics flow.
We run agricultural and builders lines, is that ok?
Yes. Otis works across mixed product ranges held in Gold, from timber and heavy building to agricultural supplies.
How quickly can we start?
Timelines depend on data quality. Clean stock and pricing means a faster go live.
Do we keep control?
Yes. You set what Otis can quote and sell, and Gold stays your system of record.
See Otis working with Ibcos Gold
Book a call and we will show how Otis quotes and sells from your live Gold data, on the counter and online.