Otis for Epicor Prophet 21
Prophet 21 is built for distributors, with deep inventory and customer data across warehouses. Otis puts that to work, turning enquiries into accurate quotes and posting confirmed orders straight into P21.
An agent that speaks Prophet 21
Prophet 21 runs the distribution side of the business, holding inventory across warehouses, customer specific pricing and the order flow that keeps product moving. Otis reads that live data and sells from it, so a quote reflects what you actually have and what the customer actually pays, and every confirmed order posts back into P21 ready to pick and ship.
Otis is the agentic layer on top of Prophet 21, not a replacement for it. P21 stays your system of record. Otis handles the quoting and selling around it, on the website, at the counter and out of hours, so your team stops re keying and starts closing.
What connects
Warehouse stock
Live availability across your warehouses so Otis sells what you can actually supply.
Customer pricing
The customer specific pricing P21 holds, applied to the right account.
Orders into P21
Confirmed orders post into Prophet 21 ready to pick and ship, no re keying.
Take offs
Sketches and lists become priced quotes mapped to your P21 items.
Counter and web
One integration across the counter and the website.
Scoped access
Proprietary architecture owned by OptiFlow Technologies.
Working on top of Epicor Prophet 21
Prophet 21 is built for distributors, strong on large catalogs, pricing and fulfilment. It manages the transaction efficiently, but it does not hold the sales conversation a customer often wants before they commit, especially when they are navigating thousands of lines outside office hours.
Otis works on top of P21, reading your live catalog and pricing, and answers those questions at any hour, guiding a buyer to the right product and the right price so a complex catalog becomes an easy sale.
Otis and Prophet 21
Reads P21 data
Answers from your live Prophet 21 catalog and pricing.
Guides a big catalog
Helps buyers find the right line among thousands.
Any hour
Answers when the office is closed, not just in working hours.
Common questions
Will this disrupt P21?
No. Otis works through controlled connection points and does not change your Prophet 21 setup.
Does it work across warehouses?
Yes. Otis reads availability by location, so it sells accurately for a multi site distributor.
Does it handle customer pricing?
Yes. Otis applies the customer specific pricing P21 holds for each account.
What about delivery and shipping?
Otis captures the full order including delivery intent, ready for your P21 fulfilment.
How quickly can we start?
Timelines depend on data quality. Clean inventory and pricing means a faster go live.
Do we stay in control?
Yes. You set what Otis can quote and sell, and P21 stays your system of record.
See Otis working with Prophet 21
Book a call and we will show how Otis quotes and sells from your live P21 data, across warehouses and online.