The Otis Depot knowledge library
Otis Depot answers accurately because it draws on a knowledge library of over 100,000 industry specific documents, product data, application guidance and the quantity maths of the trade.
The knowledge behind every answer
An assistant is only as good as what it knows. Otis Depot is backed by a knowledge library of more than 100,000 industry specific documents, covering product data, technical and application guidance and the quantity and coverage maths that the trade relies on.
That is why it can turn a vague question into the right products and quantities, and why its upsell suggestions are relevant rather than generic. It answers like an experienced counter hand, on every shift, at every kiosk.
What the library covers
100,000 plus documents
A deep, industry specific knowledge base behind every answer.
Product data
Specifications and details across the range you sell.
Quantity and coverage
The maths for blocks, bags, boards, coverage and waste.
Application guidance
How products are used, so advice is practical and correct.
Accurate suggestions
Relevant associated products, not generic add ons.
Consistent everywhere
The same depth of knowledge at every depot and every hour.
Common questions
How big is the knowledge library?
It holds over 100,000 industry specific documents that Otis draws on to answer.
What does that mean for customers?
Accurate quantities, relevant products and practical guidance, every time.
Is the knowledge specific to our trade?
Yes, it is industry specific, which is what makes the answers and upsells land.
Does it improve over time?
The knowledge base is maintained so answers stay current and useful.
More on Otis Depot
See what Otis would capture for you
Book a strategic call and we will model it against your own numbers.