Otis Depot cost and ROI
Otis Depot pays back by cutting the cost to serve at the counter, capturing sales that would wait in a queue, and upselling consistently on every order. We model the return against your own depot numbers.
Where the value comes from
A kiosk that serves customers itself takes routine work off the counter, so your team spends time on advice and larger orders rather than repeat lookups. That lowers the cost to serve, and it keeps the queue moving at the busiest times, capturing sales that would otherwise walk out.
On top of that, Otis Depot upsells consistently, suggesting the right associated products and quantities on every order in a way that a busy counter cannot always do. We do not set a one size price, we model the payback against your footfall, basket sizes and staffing on a strategic call.
The levers that drive payback
Lower cost to serve
Routine questions and orders handled without tying up counter staff.
Fewer lost sales
Keeps the queue moving so busy period demand is captured, not lost.
Consistent upsell
Suggests associated products and correct quantities on every order.
More selling hours
Serves customers even when the counter team is stretched.
Accurate quoting
Right quantities first time means fewer returns and reorders.
No new systems
Runs on the Otis widget and your existing integrations.
Common questions
How much does Otis Depot cost?
Pricing depends on your depots and volumes, so we model it with you on a call rather than quoting a flat figure here.
How is the return measured?
Against your own numbers, footfall, basket size, staffing and upsell, so the payback is realistic for your business.
Does it reduce headcount?
It reduces the cost to serve by taking routine work off the counter, freeing staff for advice and bigger orders.
Can we start small?
Yes, most merchants start in one or two depots and scale once the return is proven.
More on Otis Depot
See what Otis would capture for you
Book a strategic call and we will model it against your own numbers.