Insights

Branch managers juggle service, staff and margin every day. OptiFlow takes the routine load off the branch so managers can run the floor, on top of your existing systems.

Complaints volumes and Ofgem standards stretch resolution teams. OptiFlow triages, drafts and tracks complaints on top of your existing systems, with people in control.

Home moves and change of tenancy generate messy, manual work and billing risk. OptiFlow automates the routine change of tenancy handling on top of your existing systems.

Rising energy debt and tighter Ofgem rules stretch collections teams. OptiFlow automates the routine debt and collections work on top of your existing systems.

Run MAM Software or Trader? OptiFlow adds an AI layer on top so you can automate orders, stock and price enquiries without replacing your merchant system.

Trade customers order by WhatsApp and text in their own words. OptiFlow reads those messages and turns them into accurate orders inside your existing systems.

Raising and chasing supplier purchase orders and confirmations eats buyer time. OptiFlow automates PO creation, confirmation matching and chasing on top of your existing systems.

Chasing signed proof of delivery ties up staff and delays invoicing. OptiFlow automates POD capture, matching and queries on top of your existing systems.

Fixings and ironmongery merchants carry huge ranges and tiny part numbers. OptiFlow matches enquiries to the right part and builds orders on top of your existing systems.

Civils and drainage merchants handle heavy, bulky, made to order lines under time pressure. OptiFlow automates the routine ordering and enquiry work on top of your existing systems.