Proof of delivery is where cash gets stuck. A load goes out, the paperwork comes back late, unsigned or missing, and the invoice waits while someone chases it. OptiFlow puts an AI layer on top of the systems you already run so proof of delivery is captured, matched and queried without a person driving every step.
Why POD costs you money
Every delivery needs proof it arrived, and that proof is the trigger for clean invoicing and quick payment. When PODs come back slowly, get lost, or arrive with a query scrawled on them, invoices are delayed, disputes open, and debtor days climb. Chasing all of that is a job in itself, and it is a job that adds no value when it goes smoothly.
What OptiFlow does for you
OptiFlow reads incoming proof of delivery, whether it is a photo, a signed sheet or a message, matches it to the right order in your system, and flags anything missing or queried for a person to handle. It turns a slow paper chase into a tidy, exception based process.
- Capture and match proof of delivery to the right order automatically.
- Flag missing or late PODs before they hold up invoicing.
- Read delivery queries and shortages and route them to the right person.
- Faster, cleaner order to cash, which helps pull down debtor days.
Works with your systems, no rip and replace
OptiFlow is an AI layer that sits on top of the platform you already run, whether that is Kerridge, Intact, Ibcos or another trade system, and acts on the data it already holds. There is no migration, no long project and nothing new for your team to learn, and most merchants are live in weeks rather than months. See the fuller picture on our AI for builders merchants page, and how we protect your data on the data security and trust page.
See OptiFlow work on your own orders and enquiries. Get a quote.
Related reading: delivery scheduling and returns and credits automation.
Frequently asked questions
How does it capture proof of delivery?
OptiFlow reads proof of delivery however it arrives, a photo, a signed sheet or a message, and matches it to the right order in your system.
What about missing or late PODs?
It flags PODs that are missing or overdue before they hold up invoicing, so you deal with the exceptions rather than chasing everything.
Can it handle delivery queries?
Yes. It reads queries and shortages noted on a delivery and routes them to the right person to resolve quickly.
Will it help cash flow?
Yes. Faster, cleaner proof of delivery means invoices go out sooner and disputes open less often, which helps bring debtor days down.
Do I need new hardware or a new system?
No. OptiFlow layers on top of your existing systems with no migration.