An AI receptionist that answers every call, day and night
OptiFlow’s AI receptionist picks up every call to your business, answers questions, books appointments straight into your diary and captures every name and number, 24 hours a day, from £49 a month.
What an AI receptionist actually does
An AI receptionist is a phone agent that answers your calls the way a good front desk would. It greets the caller, works out what they need, answers the everyday questions about opening hours, prices and availability, and books them in or takes a message. The difference is that it never puts anyone on hold, never misses a call because the team is busy, and works evenings, weekends and bank holidays without overtime.
Most UK businesses lose calls every single day. The phone rings while you are with a customer, on a job or already on another line, and the caller moves on to the next number on Google. An AI receptionist closes that gap. Every call is answered within a couple of rings, every enquiry is captured, and the ones that need a person are passed to you with the details already taken.
What the OptiFlow AI receptionist handles
Answers every call
Picks up within a couple of rings, 24 hours a day, so no caller hears voicemail or an engaged tone.
Books appointments
Checks your live diary and books the slot there and then, with confirmations sent to the customer.
Answers the usual questions
Opening hours, prices, locations, services and availability, answered in plain English from your own details.
Captures every lead
Every name, number and reason for calling is logged and sent to you, so nothing slips through.
Passes on what matters
Urgent or complex calls are transferred or flagged to a person, with a summary of what the caller needs.
Works with your calendar
Google, Outlook, Apple and Calendly, so bookings land where your team already looks.
Which OptiFlow receptionist is right for you
For appointment businesses and sole traders, OptiFlow Lite is the AI receptionist built for you. It starts at £49 a month with unlimited calls answered around the clock, it books straight into your calendar, and there is nothing to install beyond a short set up. Dentists, salons, clinics, electricians, plumbers and accountants use it to stop missing the calls that pay the bills.
For merchants, suppliers and larger firms with a sales desk, the OptiFlow Voice Agent goes further. From £1,500 a month it does not just answer, it quotes, checks live stock and pricing, takes orders by phone and takes payment by a secure link. It is the same technology that runs Otis, our trade sales agent, at Beesley and Fildes.
Who it is for
Appointment businesses
Dentists, salons, clinics, therapists and accountants who live by a full diary and cannot afford a missed booking.
Trades and home services
Electricians, plumbers, heating engineers and locksmiths who are on a job when the phone rings.
Merchants and suppliers
Trade counters and sales desks that need calls answered, quotes built and orders taken, not just messages.
Questions people ask
How much does an AI receptionist cost in the UK?
OptiFlow Lite starts at £49 a month with unlimited calls. The Voice Agent, which quotes and takes orders, starts at £1,500 a month. Both are far less than a part time receptionist.
Will callers know it is an AI?
It introduces itself honestly, answers naturally and keeps the conversation moving. Most callers simply get what they rang for and ring off happy.
What happens with calls it cannot handle?
It takes the details and passes the call or a summary to a person straight away, so complex or sensitive calls still reach your team.
How quickly can it go live?
Days, not months. You tell it about your business, connect your calendar, and it starts answering.
Hear it answer your calls
Book a short demo and we will show the AI receptionist handling the calls your business gets every day.
Related reading: What is an AI receptionist, How much does an AI receptionist cost, AI receptionist use cases by industry, The OptiFlow Voice Agent, After hours call answering, What is call forwarding, Call answering for small businesses.