An AI receptionist for taxi firms that answers every booking call
Taxi firms live and die on the phone. When the lines are jammed on a Friday night or a wet school run, every unanswered call is a fare going elsewhere. An AI receptionist answers every call at once, takes the booking and logs it for your dispatcher, from £49 a month.
The calls you are losing
Taxi demand comes in waves: Friday and Saturday nights, rain, school runs, station rushes and hospital discharges. When every line is busy, callers hang up and ring another firm. Answering more calls at those peaks is extra revenue without extra cars.
What it does on a booking call
Answers at once
Several calls at the same time, so nobody hits an engaged tone at the peak.
Takes the booking
Pickup, destination, time, passengers, luggage and any accessibility needs.
Pre bookings
Airport runs and return journeys, with dates and flight times.
Your standard answers
Prices for regular journeys, areas covered and how customers can pay, as you set them.
Account customers
The account name and reference, logged with the booking.
Hands over
Complaints, lost property and anything unusual go to a person.
How it fits with your dispatch
Bookings are logged with the caller’s details for your dispatcher. If you use a dispatch system, ask us about connecting it during the demo. Your number stays the same: you forward calls when your lines are busy or out of hours.
What it costs
OptiFlow Lite is £49 a month with unlimited calls, so a busy Saturday costs no more than a quiet Tuesday. The Voice Agent, from £1,500 a month, goes further with live connections to your systems.
Questions people ask
Can it take bookings for later, like airport runs?
Yes. It takes the date, time, pickup and drop off, flight details and any return journey, and logs it for your team.
Can it quote fares?
It can give the prices you set for regular journeys, such as the station or the airport. For anything else it takes the details for your dispatcher to price.
What about the busiest nights?
It answers several calls at the same time, so callers do not hit an engaged tone when your lines are full.
Does it work with our dispatch system?
Bookings are logged for your dispatcher as standard. If you use a dispatch system, ask us about connecting it during the demo.
Take every fare, even at the peak
Book a demo and hear it take a booking for your firm.
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