An AI receptionist for landscapers that answers while you are on the mower
Spring enquiries arrive all at once and you are outside all day. OptiFlow answers every call to your landscaping business, captures the job details, books the site visit and sends you everything, from £49 a month.
The seasonal rush that costs landscapers work
Landscaping has a brutal spring. The first warm weekend sends every homeowner into the garden, and on Monday they all ring at once. Patios, fencing, turfing, garden design, regular maintenance, tree work. You are on site with a machine running and the phone buzzing in your pocket. By the time you ring back on Thursday the customer has had two other quotes and booked one of them.
An AI receptionist answers every call in your business name, however many arrive at once. It asks what the customer wants done, roughly how big the garden is, whether they have photos or a plan, their postcode and when they are around. It books the site visit into your calendar and sends you the details so you turn up prepared. Maintenance customers get booked onto your rounds, and tree and hedge work gets the questions you need answered before you quote.
OptiFlow Lite starts at £49 a month with unlimited calls answered around the clock, built for sole traders and small crews. Landscaping and grounds maintenance companies with an office and contracts can step up to the OptiFlow Voice Agent, which also quotes from your price list and takes payment on the call.
What it handles for a landscaping business
Design and build enquiries
Patios, decking, planting schemes and full garden designs. It gathers the size, the budget range if the customer has one and any inspiration they can send, then books the visit.
Fencing and hard landscaping
It asks about length, height, access and existing fence removal so you can price accurately from the first visit.
Regular maintenance rounds
Customers wanting fortnightly or monthly visits are booked onto the round that covers their area and told what to expect.
Tree and hedge work
It asks about height, proximity to buildings and waste removal, and books a survey if the job needs one.
Commercial grounds contracts
Property managers and schools ring about contract maintenance. It takes the details and books a call with you rather than losing the lead.
Quiet season calls
Winter enquiries for spring projects are booked as early quotes, so your spring diary fills before the rush.
Set up around your diary and your area
We start with a short call to learn your services, the areas you cover, how long each kind of visit takes and the days you keep for quoting. The receptionist then books site visits into your calendar in a sensible order, so you are not driving from one side of the county to the other for two quotes on the same afternoon.
You keep your number and forward it, either all the time or only when you cannot answer. Customers hear your business name and speak to something that sounds like a well organised office rather than a voicemail. Each call ends with a message to you containing the name, number, postcode and what they want done, in the customer’s own words.
For businesses with a commercial arm, the OptiFlow Voice Agent can take it further. From £1,500 a month it quotes from your price list, checks stock and pricing on materials and takes payment by a secure link, the same technology that runs Otis for builders merchants.
Calls it answers for landscapers
The bank holiday Monday
Eleven enquiries in a day. The receptionist answers all of them, books site visits across your quoting days and sends you a tidy list by the evening.
The customer with a plan
A homeowner has a garden designer’s drawing and wants it built. It asks them to email the plan, confirms the postcode and books an hour for you to walk the site.
The property manager
A block management company wants a quote for maintaining three sites. It takes the addresses and the scope and books a call with you for the next morning.
Questions people ask
Can it book site visits in a sensible order?
Yes. You set the areas you cover and the days you quote, and it offers slots that fit. You can group visits by area to cut driving time.
Can customers send photos?
It asks them to email photos or plans to your address and notes that they are coming, so you have them before the visit.
Does it handle regular maintenance customers?
It books new customers onto your rounds and takes messages from existing ones, such as holiday cancellations or extra jobs.
What does it cost?
OptiFlow Lite starts at £49 a month with unlimited calls answered. The Voice Agent for firms with an office and contracts starts at £1,500 a month and adds quoting and payment by phone.
Hear it take a garden enquiry
Book a ten minute demo and we will ring your phone with the receptionist live so you can hear how it handles a patio quote, a maintenance customer and a tree job.
Related reading: AI receptionist UK, AI receptionist for construction companies, AI receptionist for cleaning companies, AI receptionist use cases by industry.