Never miss a booking enquiry again
OptiFlow Lite puts Otis, your AI receptionist, on your website. He answers every enquiry, handles it and books it straight into your calendar. Unlimited conversations, round the clock, from £49 a month.
“Can I book the dog in for Thursday?”
Checks the diary, offers Thursday 2pm, takes the details
Bella · Thursday 2:00pm · you’re notifiedBooked
Every enquiry you miss is a booking someone else takes
The enquiries still come in when you’re with a customer, out on a job, or shut for the night. Most customers won’t leave a message. They just ring the next place on the list.
Free, and silent. The customer hangs up and books in somewhere else before you’ve finished the job you’re on.
Answers brilliantly, nine to five. Off at weekends, out at lunch, and it’s a real hire to manage.
Answers every enquiry, day and night, and books it straight into your diary. Live in minutes, no hire, no software.
Three steps, then it just runs
No installs, no IT team, no training days. Point it at your number and your calendar, and it goes to work.
A customer messages
Otis replies every time, day or night, so a busy moment never turns into a missed booking or a an unread message no one returns.
It handles the booking
It answers the usual questions, checks your live availability and takes the details, in a natural conversation that sounds like your business.
It’s in your diary
The appointment lands in your calendar and you get notified. Nothing to type up, nothing to chase. You just turn up.
Everything a good receptionist does, on every enquiry
Answers every enquiry
No an unread message, no hold music, no missed bookings while you’re with a customer or out on a job.
Books into your calendar
Reads your live availability and drops the appointment straight into Google or Outlook.
Unlimited conversations
One flat price. No per-message charges, no monthly cap, no nasty surprise on the bill in a busy month.
Takes the details
Name, number and the reason for the visit, captured cleanly and passed to you ready to go.
Sounds like you
Trained on your services, your hours and your tone, so customers feel looked after, not fobbed off.
Live in minutes
Connect your number and calendar and you’re away. Nothing to install and nobody to train.
Built for any business run on appointments
If a missed enquiry means a missed booking, OptiFlow Lite pays for itself in a week.
One price that covers every enquiry
Unlimited conversations on every plan. You only move up as your team or your locations grow.
Billed monthly, cancel any timeTwo months free, billed once a year
- Unlimited conversations answered, 24/7
- Books into one calendar
- Captures customer name, number and reason
- Instant notification on every booking
- Daily email summary
- Everything in Solo, plus
- Up to 6 staff diaries
- SMS confirmations and reminders
- Handles reschedules and cancellations
- Your own greeting and tone
- Full chat transcripts
- Everything in Team, plus
- Multiple numbers and locations
- Per-site diaries and enquiry routing
- Take deposits and payment links
- Monthly performance report
- Priority support
Quotes, pricing, stock and orders from your own catalogue, plus full ERP and CRM integration. The agent behind the £492k Beesley & Fildes result. Same Otis, fully plumbed in.
of trade converted for one independent business in its first three months, more than half of it after hours.
“[How many bookings Otis caught that would have gone to an unread message.]”
“[What it’s like having enquiries answered while you’re with a patient.]”
“[Catching booking enquirys while out on jobs, and what it’s worth.]”
The things people ask first
What does “unlimited conversations” actually mean?
Every enquiry Otis answers is included in your plan. No per-message fees and no monthly cap, however busy you get. You move up a plan for more diaries or locations, never because you had too many enquiries.
Do I need a website?
No. You keep your existing number and point it at OptiFlow Lite, so customers reach you the moment they land on your site.
Which calendars does it work with?
Google Calendar and Outlook to start, with Apple Calendar and Calendly close behind. It reads your live availability so it never double-books you.
Do I need any software or an IT team?
No. There’s nothing to install, no ERP and no CRM. If you ever need those, that’s exactly what the full Otis adds when you upgrade.
Will it know my services and opening hours?
Yes. OptiFlow Lite is set up on your business, so it only offers the appointments you actually do, at the times you’re actually open.
How does the free trial work?
Start free, connect your number and calendar, and hear it work on your own business before you pay a penny. No card needed to begin.
How do I upgrade to the full Otis later?
Whenever you need trade systems, quoting or ERP and CRM, you move up to the full Otis. It’s the same agent, so your customers won’t notice a thing.
Stop letting enquiries slip away
Every missed enquiry is a booking that went to someone else. Otis catches them, from £49 a month.
OptiFlow Lite is one of six agentic AI products
Lite is our agentic AI receptionist. It is one of a family of OptiFlow agents that run real operational work across your business, each one advanced enough to act on its own inside your systems. As you grow, the rest of the suite is ready.
OptiFlow Merchant
Agentic AI sales and service for builders merchants, on your website and trade counter.
Explore →OptiFlow Lite
Our agentic AI receptionist that answers every website enquiry, qualifies the enquiry and books the diary on its own.
You are hereOptiFlow Watch
Agentic contract and cost monitoring that catches billing errors and renewals early, on its own.
Explore →OptiFlow for Energy
Agentic regulatory and billing automation for energy and utilities suppliers.
Explore →OptiFlow WhatsApp Agent
Agentic customer service on WhatsApp, working directly inside your CRM and ERP.
Explore →OptiFlow Quote
Agentic instant quoting that turns a job, a list or a plan into a priced, stock checked quote in minutes.
Explore →