Otis Depot for builders merchants
Otis Depot is built for the merchant counter. It answers the quantity questions the trade asks all day, checks depot stock, takes the order and upsells the consumables, keeping your counter moving.
Made for the merchant counter
A builders merchant counter runs on quantity questions, stock checks and repeat orders, punctuated by rushes first thing and at the end of the day. Otis Depot handles exactly that work on a kiosk, using a knowledge library of over 100,000 industry documents to answer accurately, the way an experienced counter hand would.
It checks what is in the depot, takes payment for click and collect and sends the order to the counter to pick, while consistently suggesting the fixings, sealants and consumables that go with the job.
What it does for a merchant
Quantity maths
Works out blocks, bags, boards and more from the job.
Depot stock
Checks availability in that branch for click and collect.
Consumables upsell
Suggests the fixings and sundries that go with the order.
Keeps the queue moving
Serves the rush so trade customers are not kept waiting.
Deep product knowledge
Draws on 100,000 plus industry documents to answer accurately.
Into your systems
Orders flow to the counter through your existing integrations.
Common questions
Does it know builders merchant products?
Yes, it draws on a library of over 100,000 industry documents to answer accurately.
Can it handle account customers?
It builds the order for click and collect and passes it to your counter to process.
Does it upsell?
Yes, it consistently suggests the associated products and consumables for the job.
Which merchants is it for?
Any merchant with a busy trade counter that wants to serve more without adding headcount.
More on Otis Depot
See what Otis would capture for you
Book a strategic call and we will model it against your own numbers.