What is an AI sales agent?
An AI sales agent is software that sells like a member of your team, answering enquiries, quoting and taking orders on its own. Here is what that means for a merchant.
Real results with Beesley and Fildes
In three months, a live UK builders merchant running Otis across its website and trade counter influenced £422,512 of revenue, and won more than half of it while the branch was shut.
£422,512
revenue influenced by Otis
£219,242
won outside staffed hours
5.8s
average response time
See Otis in action
Watch Otis handle a real trade enquiry, reading live product and pricing and turning a question into an order.
A seller that works on its own
An AI sales agent is software that carries out the selling job end to end. Where older tools help a person work faster, an agent does the work itself. It greets the customer, understands what they need, checks live stock and pricing, gives an accurate quote and captures the order, following the conversation through to a result. It does this on your website and messaging channels, at any hour, and hands finished orders to your team rather than tasks.
For a builders merchant, a good sales agent understands the trade, so it knows about accounts, take offs, delivery and the difference between a quick counter sale and a priced job. Otis is built exactly for that.
What a sales agent does
Answers enquiries
Handles questions instantly, on the website and through messaging.
Quotes accurately
Prices the job from your live stock and account pricing.
Takes the order
Creates the confirmed order in your system, ready to fulfil.
Works all hours
Sells in the evenings and at weekends without extra staff.
Stays in bounds
Acts within the limits you set, on the products and prices you allow.
Uses your systems
Sits on top of your ERP rather than replacing it.
Common questions
Is it just a chatbot?
No. A chatbot talks. A sales agent completes the job, from quote to order. See our agent versus chatbot page.
Will it replace our staff?
It takes the repetitive selling and quoting off your team, so they focus on customers and service, not typing.
Does it work with our systems?
Yes. Otis sits on top of your existing ERP, reading stock and pricing and writing orders back.
How do we start?
Book a call and we will show Otis selling from your live data.
See a sales agent built for the trade
Book a call and see Otis answer, quote and order from your live data.