Agentic AI for builders merchants
Agentic AI does the work, not just the chat. For merchants that means an agent that quotes, sells and takes orders, sitting on top of the systems you already run.
Real results with Beesley and Fildes
In three months, a live UK builders merchant running Otis across its website and trade counter influenced £422,512 of revenue, and won more than half of it while the branch was shut.
£422,512
revenue influenced by Otis
£219,242
won outside staffed hours
5.8s
average response time
What agentic AI actually means
Most AI you have met answers questions. Agentic AI goes a step further, it takes actions to get a job done. Rather than just telling you something, an agent reads a situation, decides what to do and does it, checking and following through until the task is complete. For a builders merchant, that is the difference between a chatbot that says someone will call you back and an agent that reads the enquiry, checks stock and pricing, produces a quote and places the order.
The important part is that a good agent works on top of the systems you already have, rather than replacing them. It uses your ERP, your stock and your pricing as the source of truth and acts within the limits you set. That is exactly how Otis is built.
Why it matters for merchants
It does the work
Quotes, answers and orders handled end to end, not just a conversation.
On top of your ERP
An agent uses your existing systems as the source of truth, rather than replacing them.
Within your limits
You set what it can quote and sell. It acts inside those boundaries.
Otis is agentic AI for the trade
Built for merchants
Otis understands trade accounts, take offs, delivery and the way merchants actually sell.
Sits on your systems
It reads live stock and pricing from your ERP and writes orders back, no rip and replace.
Works all hours
The agent sells on the website and messaging, day and night, without extra staff.
You stay in control
You decide what Otis can do, and your system stays the record of truth.
See agentic AI built for the trade
Book a call and see Otis quote, sell and order from your live data.