How Otis Depot works
Otis Depot puts an agentic assistant on an iPad in the depot. A customer asks, Otis works out what they need, checks stock, takes payment and sends the order to the counter, then resets for the next person.
The in depot journey
Otis Depot is the Otis agent running full screen on a secured iPad on your trade counter or shop floor. It is the same agent that sells on your website, pointed at walk in customers, so the experience is consistent and the back end integrations are already in place.
The whole interaction happens in the depot, in seconds, and the screen clears itself after each customer so the next person starts fresh.
Step by step
1. The customer asks
They describe a job or a product, in plain language, on the iPad.
2. Otis works it out
It calculates quantities and maps the request to the right products.
3. Checks stock
It confirms what is available in that depot for click and collect.
4. Builds the basket
It assembles a click and collect basket, ready to buy.
5. Takes payment
The customer pays at the kiosk, there and then.
6. Sends to the counter
The order goes to your team to pick, and the screen resets.
Common questions
Is it the same Otis as on our website?
Yes. Otis Depot is the same agent running full screen in the depot, so the integrations are already there.
Does the customer really complete the whole order?
Yes, from question to quantities to payment and collection, all on the kiosk.
Does it reset between customers?
Yes, the screen clears after each interaction so the next customer starts fresh.
How quickly can we deploy it?
Quickly, since it uses the Otis widget and your existing integrations. See setup and hardware.
More on Otis Depot
See what Otis would capture for you
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