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Home / Otis / AI Sales for BisTrack Merchants
For BisTrack merchants

Add an AI sales agent to your BisTrack business

Otis is the AI sales agent for builders merchants. It answers every trade enquiry and sells at the counter and online, day and night, working alongside the BisTrack system you already run.

Works alongside your BisTrack system. No rip and replace.
Proven at a live merchant
1%17%
Website conversion after Otis, against around one percent for a typical merchant site.
£533,846
Influenced in 3 months
53%
Earned out of hours

BisTrack runs your business. It was not built to sell.

BisTrack is built to run a merchant, stock, pricing, accounts and delivery. They were never meant to answer a customer at ten at night or chase a quote that has gone quiet. That work falls on people, and when the counter is busy or the branch is shut it does not happen.

Otis sits on top of BisTrack. It talks to trade customers in plain language, quotes from your own data and captures the orders your team cannot get to, at the counter, online and out of hours.

What Otis adds to BisTrack

Works alongside BisTrack

Otis sits on top of the system you already run and works from your product and stock data, however it is held. No rip and replace and no risk to the branch.

Quotes from your own data

Every price and stock figure comes from your catalogue and system rather than the website, so what a customer is told matches what the branch can actually sell.

Sells day and night

Otis answers every trade enquiry the moment it lands, at the counter, online and out of hours, when the branch would otherwise be closed.

Chases the quotes that stall

Quotes and enquiries that go quiet are followed up automatically before they expire, so fewer jobs walk to the merchant down the road.

How Otis works with BisTrack

Step one

Connect your data

A scheduled export of your product and stock data. No live integration needed to begin.

Step two

Otis talks and quotes

It answers trade customers in plain language and quotes from your own data, day and night.

Step three

Orders reach your team

Every order and enquiry lands with your team through the same pipeline, at the counter and online.

The numbers from a live deployment

1% to 17%
Website conversion after Otis

£533,846
Revenue influenced in 3 months

53%
Earned out of hours

~50%
More trade account sign ups

No rip and replace. Otis works alongside your BisTrack system and starts from a simple data export, so the branch keeps running exactly as it does today.

Common questions

Does Otis replace BisTrack?

No. Otis works alongside BisTrack. It sits on top of the system you already run and works from your data, so nothing is ripped out and the branch keeps running exactly as it does today.

Does Otis need a live integration with BisTrack?

No. Otis can start from a regular export of your product and stock data, so you do not need a live integration to begin. At one merchant it runs from a file that refreshes every fifteen minutes.

Will the prices Otis quotes match BisTrack?

Yes. Otis quotes from your own catalogue and system data rather than website prices, so what a customer is told matches what the branch can actually sell.

How quickly can we see it working?

We can show Otis running against a real merchant deployment on a short call, then set it up alongside BisTrack. Book a demo above.

See Otis run alongside BisTrack

Leave your details and we will walk you through Otis live, the dashboard and the numbers from a real deployment.

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Prefer to talk it through first? Send us a message.

Related: Otis for builders merchants, order management with Otis and Otis for Intact iQ merchants.

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90Day Guarantee

The 90 Day Money Back Guarantee

If Otis does not lift your conversion in 90 days, you get your money back.

Measured against your website conversion rate in the 30 days before Otis goes live. If it is not higher after 90 days, we refund the Otis fees for that period. Applies to the initial term and the metric agreed at sign up.

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