AI for building supplies and timber merchants
Otis is an AI sales agent for building supplies, timber and trade merchants. It answers trade customers, builds quotes, checks stock and pricing and takes orders around the clock, on top of the system your branch already runs.
Built for how trade merchants actually sell
In a building supplies, timber or hardware merchant, most sales still begin with a question. A builder rings for a price, comes to the trade counter for availability, or sends through a list and waits. When the counter is flat out or the branch is shut, that demand waits too, and some of it goes to the merchant who answered first.
Otis is built for that. It is an AI sales agent that handles the everyday back and forth, from pricing and stock to quotes and orders, so your team is free for the work that needs a person. It suits building supplies merchants, timber and trade suppliers and hardware businesses across Australia and New Zealand, whether you run one branch or many.
What Otis does for your branch
Answers trade customers around the clock
Questions on price, stock, delivery and account status get a fast answer by chat, web and phone, day or night.
Builds quotes fast
Otis turns a list into a priced quote in minutes and follows up until it becomes an order.
Checks stock and trade pricing
It reads live stock and trade pricing from your system, so the answer a customer gets is the real one.
Takes orders at the counter and online
Builders can order and reorder through Otis without tying up a salesperson or queuing at the counter.
Sits on your system
Otis works on top of the software your branch already runs, including Kerridge and Epicor BisTrack, with no rip and replace.
Wins back quiet accounts
It chases open quotes and reactivates trade accounts that have gone quiet, so revenue does not slip away.
Works on the systems you already run
Otis is a layer on top of your existing software, not a replacement for it. Your data, pricing and accounts stay where they are. If your merchant runs one of the systems used across Australia and New Zealand, Otis plugs straight in.
Kerridge K8
Otis works with K8 across Australia and New Zealand, the same way it does in the UK, Ireland and beyond. See Otis for Kerridge.
Epicor BisTrack
A BisTrack merchant keeps the system they know and gains an agent that sells on top of it, day and night.
Why merchants switch on Otis
Good staff are hard to find and trade customers expect an instant answer. Every call that rings out and every quote that goes cold is margin walking to a competitor. Otis closes that gap by covering the demand your team cannot get to, without adding headcount and without asking your branch to change the system it runs on.
Because it works from the orders and quotes you already handle, Otis pays for itself on captured sales rather than on promises. You keep your software, your pricing and your accounts, and you add a salesperson that never knocks off.
Questions merchants ask
Does Otis work with Kerridge or BisTrack?
Yes. Otis sits on top of your system and reads live stock, pricing and accounts, so there is no rip and replace and no migration.
Will it work for one branch or many?
Both. Otis works for a single branch or across many, using the pricing and stock rules you already run.
Does it handle trade pricing and GST?
Yes. Otis uses the trade pricing and tax rules held in your system, so quotes and orders match what your team would give.
How quickly can we go live?
Fast, because nothing is ripped out. Otis connects to your system and learns your catalogue, then starts answering and selling.
See Otis on your system
Book a short demo and we will show Otis answering, quoting and ordering on a merchant running your software.