Otis for EvolutionX
Run ECI EvolutionX for your trade ecommerce? Otis, our AI sales agent, works on top of it, answering enquiries, quoting and taking orders on your live catalogue and pricing. No rip and replace.
Otis sits on top of EvolutionX
EvolutionX powers your online trade store, and Otis adds an AI layer on top of it, reading your live catalogue, stock and pricing and handling enquiries and orders through it, so nothing is torn out and your team keeps working the way they do now.
That means the value of Otis, answering every enquiry and turning it into a quote or an order, arrives without a painful migration or months of change.
What Otis does with your EvolutionX data
Live stock and pricing
Otis checks real availability and your own prices in EvolutionX, so quotes are accurate, not generic.
Instant quotes
A customer question becomes a priced quote in seconds, on your website and at the counter, day and night.
Orders back into EvolutionX
When a customer is ready, the order flows into EvolutionX, so your records stay in one place and stay accurate.
Account customers
Otis recognises trade account customers and applies the right contract pricing from EvolutionX.
Out of hours cover
Enquiries that arrive after you close still get answered and quoted, instead of going cold.
One source of truth
Everything runs on your EvolutionX data, so there is no second system to reconcile.
How the integration works
Otis connects to EvolutionX through a controlled, permissioned link. It reads the information a task needs and writes back quotes and orders where you allow it. It only ever sees and does what you permit, and every action is logged.
Because it works through EvolutionX rather than around it, your data stays in your system, under your existing controls. There is no export, no separate database to keep in sync, and no rip and replace.
Getting started
The usual path is a short demo on your own setup, so you can see Otis working on your live EvolutionX data rather than a generic example. Most merchants start with the website and out of hours enquiries, the clearest win, and expand from there.
Common questions
Does Otis replace EvolutionX?
No. Otis works on top of EvolutionX, using your live catalogue, stock and pricing. There is no rip and replace.
How does Otis connect to EvolutionX?
Through a controlled, permissioned link that reads catalogue and pricing data and handles enquiries and orders, with every action logged.
Will it show accurate pricing?
Yes. Otis quotes on your live EvolutionX data, including trade account pricing, not generic figures.
Does it work on the website and at the counter?
Yes. Otis can serve your EvolutionX storefront and your trade counter from the same live data.
How do I see it working?
Book a demo on your own setup and see Otis quoting on your live EvolutionX catalogue and pricing.
More on Otis
See Otis on your EvolutionX data
Book a demo and watch Otis quote and take an order on your live EvolutionX data.