Otis for merchants

How to convert more website enquiries

Most trade websites collect enquiries and then lose them to slow replies. The fix is speed and follow through, and that is exactly what Otis does automatically.

Speed is the whole game

When someone fills in a form or sends a message, they are ready to buy. The single biggest driver of whether that enquiry converts is how fast they get a useful answer. Leave it an hour and interest cools. Leave it until the next working day and they have bought elsewhere. Most merchants know this, but a busy counter and limited hours mean enquiries still sit in an inbox waiting for someone free to deal with them.

Otis answers the moment the enquiry lands. It gives an accurate, priced response there and then, at any hour, and turns the conversation into a quote or an order. You are no longer relying on someone finding a spare five minutes, so far more enquiries turn into sales.

What lifts conversion

Instant reply

An answer while the customer is still interested beats a good reply that comes too late.

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A real price

A quote, not a promise to call back, gives the customer a reason to say yes.

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Nothing dropped

Every enquiry is captured and followed through, so none go cold in an inbox.

How Otis converts them for you

It answers instantly

Otis replies the second an enquiry arrives, day or night, with an accurate answer.

It quotes and orders

It prices the job from your live data and captures the order, rather than parking it.

It never forgets

Every enquiry is logged and handled, so you can see the demand you used to lose.

It frees your team

Staff stop firefighting the inbox and focus on serving customers in front of them.

Turn more enquiries into orders

Book a call and see how Otis answers and converts every enquiry, day and night.

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