Otis for BigCommerce
Your BigCommerce store holds your catalogue, price lists and B2B accounts. Otis turns it into an active seller, answering shoppers, quoting from your real products and creating orders in BigCommerce.
An agent on your BigCommerce store
BigCommerce is a strong platform for growing and B2B focused stores, with price lists and customer groups built in. What it does not do on its own is have a conversation with a buyer. Otis sits on the store as an agent that sells. It reads your catalogue and price lists, answers what a shopper asks, guides them to the right products and builds the order in BigCommerce, so more visits become orders.
Otis works with your BigCommerce setup rather than replacing it. BigCommerce stays your storefront and checkout. Otis adds the selling conversation on top, on the site and through messaging, day and night, and applies the price lists and account terms you already run.
What connects
Product catalogue
Otis reads your BigCommerce catalogue so it recommends and sells real products.
Price lists
The price lists and customer group pricing BigCommerce holds, per buyer.
Orders in BigCommerce
Otis builds the basket and creates the order in your BigCommerce store.
B2B accounts
Business buyers recognised so the right price and terms apply.
Storefront and messaging
Otis sells on the site and through the channels shoppers already use.
Scoped access
Proprietary architecture owned by OptiFlow Technologies.
Beyond your BigCommerce storefront
Your BigCommerce store lists products and takes orders, but a trade customer often has a question the storefront cannot answer on its own: is this compatible, can I get it in bulk, what is my account price, is it really in stock today. Those questions are where trade sales are won or lost, and they arrive in the evening and at weekends when nobody is there to reply.
Otis works alongside your BigCommerce store, reading your catalog, pricing and stock, and answers those questions in a conversation, so a visitor who would have bounced becomes a buyer instead.
Otis and BigCommerce
Reads your catalog
Uses your live BigCommerce product data so answers match the store.
Answers trade questions
Handles compatibility, bulk and account queries a storefront cannot.
Alongside your store
Adds a sales conversation on top of BigCommerce without replacing it.
Common questions
Will this disrupt our store?
No. Otis works alongside your BigCommerce store and does not change your theme or checkout.
Does it handle B2B price lists?
Yes. Otis applies the price lists and customer group pricing you have set in BigCommerce.
Does it recognise business accounts?
Yes. Otis recognises the account so the right price and terms apply.
Where do orders go?
Otis creates the order in BigCommerce, so fulfilment and reporting run as normal.
How quickly can we start?
Timelines depend on how your catalogue and pricing are set up. Clean data means a faster go live.
Do we stay in control?
Yes. You set what Otis can sell and at what price, and BigCommerce stays your storefront.
See Otis working on BigCommerce
Book a call and we will show how Otis sells from your BigCommerce catalogue and creates orders in your store.