An AI chatbot for builders merchants, that actually sells
Most chatbots take a message and leave your team to do the real work. Otis is an AI agent that quotes, prices, checks stock and takes the order, so an enquiry becomes a sale rather than a job for tomorrow.
Beyond a chatbot
A typical chatbot answers a few scripted questions and drops a message in an inbox. That still leaves your counter team to work out quantities, find the products, apply the account price and key the order. Otis does all of that itself, on your live catalogue, stock and pricing, day and night. On a live deployment it influenced 422,512 pounds of revenue and won 52 percent of it while the branch was closed.
If you are comparing chatbots for a merchant or distributor, the real question is not how well it chats, but whether it can complete the sale. Otis can.
What a merchant AI agent should do
Work out quantities
Turn a job or a messy list into the right products and amounts.
Check live stock
Quote only what is actually available.
Apply account pricing
Price against the logged in customer, not a generic list.
Take the order
Build the basket and post the order into your system.
Cover every hour
Sell evenings and weekends when your counter is closed.
Fit your systems
Works with your merchant system rather than replacing it.
Common questions
Is Otis just a chatbot?
No. A chatbot collects messages. Otis is an agent that quotes, prices, checks stock and places the order.
Does it use our real catalogue and pricing?
Yes, it sells from your live products, stock and account pricing.
Will it work outside opening hours?
Yes, that is where much of the value is. It sells day and night.
How long to go live?
A matter of weeks in most cases, driven by data quality.
See what Otis would capture for you
Book a strategic call and we will model it against your own numbers.